Date: 09/05/2008
Time: 17:36:11
           


 
 
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Cutie-calls attempts to ensure that all information provided on our website is truthful and accurate at all times. We will correct any errors as quickly as possible. Cutie-calls may amend these terms and conditions from time to time without prior notice. These terms and conditions are subject to the laws of England & Wales. By placing an order you agree to accept the following:
 
General Terms and Conditions
 
That we may contact you by e-mail regarding your order. You agree that we may keep your contact information on an electronic database for the sole use of Cutie-calls. We will not pass your email address or other personal information to any third party other than where necessary for delivery purposes, or with your prior agreement. Goods are sold on the understanding that they will only be used for their intended purpose. Cutie-calls do not accept any responsibility for any damage or injury whether this be accidental, deliberate or otherwise. All products offerd for sale on this website are subject to stock availability. We reserve the right to restrict or refuse any order at any time.
 
Ordering
 
You undertake that all details provided by you to Cutie-calls for the purpose of purchasing goods are correct, that the credit or debit card you are using is your own, and that there are sufficient funds to cover the cost of the goods ordered. If you supply incorrect or inaccurate address details and your order is returned to us as a result of this, a charge will be made for re-delivery. Payment for products must be received prior to goods being dispatched. Payment can be made by credit or debit card online via Paypal, or by cheque made payable to C Jones. Ownership of goods shall pass to the purchaser only when we have received full payment for the goods. Goods are subject to delivery charges as described in the website. A delivery note/invoice will be supplied with all orders. Cutie-calls cannot be held responsible for loss of business in any circumstances.
 
Delivery
 
Cutie-calls will make every effort to dispatch goods within 48 hours of receipt of order and will inform you as soon as possible of any delays. Orders may be delayed if items are not in stock, but we will notify you should this occur. All delivery timescales are approximate. If reasonable attempts have been made to deliver goods, and they are then returned due to non-collection from the Post Office a charge will be made to cover our costs. We cannot be held responsible if the Post Office has failed to notify you of an attempted delivery. In the unlikely event that goods are lost in transit, we are unable to refund or resend goods until our enquiries to trace goods have been completed. Cutie-calls cannot be held responsible for goods delivered to a work address that have been lost and are not signed for personally by you, the purchaser. Deliveries outside UK may be subject to currency exchange, import duties and taxes at your expense. As the purchaser you agree to comply with all applicable laws and regulations of the country in which you are receiving goods. It is your responsibility to deal with any customs enquiries and pay any additional charges that may be due.
 
Returns Policy
 
Please contact us as soon as possible after delivery with details of the product(s) to be returned and the reason for doing so. Unwanted products may only be returned in unused and perfect condition within 7 days of receipt of goods. Cutie-calls is not responsible for postage costs for returned goods unless items are faulty or damaged upon delivery. Postage costs may be deducted from any credit made to you for returned goods. All returned items should be packaged appropriately and returned via recorded or special delivery with details of your name, address and invoice number. You must retain proof of posting from the Post Office/courier. Products must be returned in their original packaging where possible, be unused, undamaged and in re-saleable condition. We cannot accept returned products that have been used or are soiled in any way, and are entitled to make a charge for damaged, used, soiled, or missing items. This may affect the amount credited to you. Refunds are given at the discretion of Cutie-calls and only if goods are returned in perfect condition. Damaged or faulty goods will be replaced. In the unlikely event that you receive the wrong products, they are damaged, defective, or are of a different quantity or type to that stated on your order, Cutie-calls will correct the order as soon as possible provided you notify us within 7 days. Faulty or damaged goods must be returned to Cutie-calls properly packaged in the manner described above. In these circumstances reasonable postage costs will usually be refunded.

Please respect your glass nail file - it is made of glass and may break if you do not protect it!
Although all our glass nail files are strengthened during the manufacturing process, they are essentially made of glass and may break if placed under undue pressure, or are dropped on a hard surface, for instance. Cutie-calls is not responsible for accidental damage in any circumstance and will not replace glass nail files that have been broken accidently whilst stored in handbags, dropped on the floor, or for any other reason.
 
Privacy Policy
 
Cutie-calls promise not to share any personal details provided by you with any third party, unless for the purpose of delivering your goods, or with your prior permission. Credit or debit card transactions are processed online via Paypal. Cutie-calls does not receive details about your credit or debit card as this is handled entirely by Paypal who protect your information and payment using various security measures. Please check Paypal's Terms and Conditions and Privacy Policy for further information. Cutie-calls will store personal information provided by you on an electronic database for ordering, delivery and accounting purposes only. We will never share your email or other personal information with any third party.
 

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